PRIVACY POLICY
With regard to the content of this document, we indicate below the minimum content that this policy should contain:
Indication of the person responsible for data processing (CASA CORACHO, S.L.);
The purposes for which the personal data of customers are processed;
The legitimacy for the processing of the personal data of customers;
If personal data are disclosed to third parties;
The storage period of personal data;
The rights of customers with regard to the protection of personal data;
The procedure for exercising your rights as a customer;
In this sense, a proposal of privacy policy for CASA CORACHO in its Web Page is the following:
Protection of Personal Data according to the LOPD and the RGPD
CASA CORACHO, S.L., in application of the regulations in force regarding personal data protection, informs that the personal data provided through the web page www.coracho.com ("Web Page") will be treated confidentially and will be included in files owned by CASA CORACHO, created for the purpose of managing the relationship with the users and providing the services offered.
The main purpose of the collection and automated processing of personal data is to manage and maintain the commercial relationship with the users, as well as to carry out customer service tasks, send relevant information, promotional actions and other activities of CASA CORACHO, related to the commercialisation of its products.
These data will only be transferred to those entities that are necessary for the sole purpose of complying with the aforementioned purpose.
CASA CORACHO adopts the necessary measures to guarantee the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.
The user may at any time exercise the rights of access, rectification, limitation of processing, deletion (right to be forgotten), data portability, and opposition, as well as the right to withdraw the consent given, recognised in articles 15 to 22 of the RGPD. The exercise of these rights can be carried out by the user through the Website or at the address Calle des Mostelí, 6, Sant Agustí des Vedrá, Ibiza (07829), Spain
The user declares that all the data provided by him/her are true and correct, and undertakes to keep them updated, communicating any changes to CASA CORACHO.
Principles Applied to the Processing of Personal Data:
In the handling of your personal data, CASA CORACHO will follow the following principles, which are in accordance with the requirements of the RGPD and the LOPD:
Principle of lawfulness, fairness and transparency: We will always require your consent for the processing of your personal data, informing you in advance in a transparent manner about the specific purposes.
Data minimisation principle: We will only request data that is strictly necessary for the specific purposes.
Retention limitation principle: We will keep data for as long as necessary for the purposes of processing. In the case of subscriptions, we will periodically review lists and delete inactive records.
Principle of integrity and confidentiality: We will treat your data securely, guaranteeing its confidentiality and integrity. We take precautions to prevent unauthorised access or misuse of data by third parties.
Purpose of the processing of personal data:
For what purposes will we process your personal data?
At CASA CORACHO, we will process your personal data collected through the Web Page, for the following purposes:
Management of purchases and services: In case of purchasing products through the website, we will process your data to manage the purchase process, including order processing, payment, shipping, customer service and any management related to the contractual relationship.
Attention to requests: To respond to queries, requests for information or suggestions that you send us through the forms provided on the website.
Commercial communications: To send you newsletters and commercial communications about products, promotions or special offers related to CASA CORACHO and the alcoholic beverages sector.
Compliance with legal and tax obligations: We will process your personal data in order to comply with the obligations arising from the applicable legislation, including the issuing of invoices, accounting and tax management, as well as the prevention of fraud and money laundering.
Security and fraud prevention: We use your data to guarantee the security of the website, verify the authenticity of transactions and prevent fraudulent activities that may affect CASA CORACHO or its clients.
Analysis and improvement of the user experience: We collect and analyse information about your browsing and shopping behaviour in order to improve your experience on the website, offering you content, products and promotions more in line with your interests and preferences.
Verification of legal age: To ensure compliance with current regulations, we process your data to verify that you are of legal age and legally entitled to purchase alcoholic beverages.
This website is intended for persons of legal drinking age only. By using our services, you declare that you are of legal age to purchase alcoholic beverages in your country of residence.
You can object to receiving commercial communications at any time by sending your request to the contact address indicated in this policy.
How long will the personal data collected be kept?
The personal data provided will be kept for as long as the commercial relationship is maintained or you do not request its deletion and for the period of time for which legal responsibilities may arise from the services provided.
Legitimation:
The processing of your data is carried out on the following legal bases that legitimise it:
The processing is necessary to process your request for information, to carry out the sale of products or to provide the services offered through the website. The terms and conditions of such transactions will be made available prior to their execution.
Free, specific, informed and unequivocal consent, insofar as we inform you by making this privacy policy available to you, which, after reading it, if you agree, you can accept by means of a declaration or a clear affirmative action, such as ticking a box provided for this purpose.
The processing of your personal data is necessary to comply with legal obligations applicable to CASA CORACHO, such as those derived from tax, commercial or money laundering prevention regulations, which require us to keep certain personal information related to our clients and transactions.
In the event that you do not provide us with the required data, or you do so incorrectly or incompletely, we may not be able to process your request, process your purchase or provide you with the services contracted through the Website.
Target group:
The data will not be communicated to any third party outside CASA CORACHO, except by legal obligation.
As data processors, we have contracted the following service providers, who have undertaken to comply with the applicable data protection regulations at the time of contracting:
- SERVICE PROVIDER: [Name of service provider], with registered office at [address], tax identification number [tax identification number], provides services of [description of services].
Data collected by users of the services:
In the cases in which the user includes files with personal data in the shared hosting servers, CASA CORACHO is not responsible for the non-compliance by the user of the LOPD and the RGPD.
Data retention in accordance with the LSSI:
CASA CORACHO informs that, as a data hosting service provider and by virtue of the provisions of Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI), it retains for a maximum period of 12 months the information necessary to identify the origin of the hosted data and the time at which the service was initiated. The retention of this data does not affect the secrecy of communications and may only be used in the framework of a criminal investigation or for the safeguarding of public security, being made available to judges and/or courts or the Ministry that so requires.
Age data:
CASA CORACHO may request the date of birth or an express confirmation of age of majority in order to guarantee compliance with the applicable regulations on the sale of alcoholic beverages.
The Website, as well as the products and services offered, are intended exclusively for persons of legal age. By accessing and using this page, the user expressly declares that he/she is of legal age in accordance with the legislation of the country from which he/she is accessing the site. If you do not meet this requirement, you should refrain from browsing the site or using our services.
Geolocation of the user:
CASA CORACHO may collect geolocation data of the user in order to improve the browsing experience and customize the content displayed on the Website, for example, showing specific products or promotions for certain locations. This information is only obtained if the user expressly grants his/her consent, and can be activated or deactivated at any time through the configuration of the browser or device.
Social media advertising:
Within its marketing actions, CASA CORACHO, S.L. may use images of products, evaluations or public comments from customers for their diffusion in social networks such as Instagram, Facebook, TikTok or similar, with the aim of promoting its activity and increasing its visibility. Under no circumstances will personally identifiable data (such as name, address or image) be used without the prior, explicit and verifiable consent of the user. Users may withdraw such consent at any time
Intellectual property rights:
CASA CORACHO is the owner of all the intellectual and industrial property rights over the design, structure, contents, images, logos, brands, commercial names and other elements present in the Web Page, as well as the know how and the programmes necessary for its operation.
The total or partial reproduction, distribution, public communication, transformation or any other use of the contents of this website that is not strictly personal and private is expressly prohibited without prior written authorisation.
Intellectual property of hosted content:
All the contents published in the Web Page, including, among others, texts, images, photographs, logos, designs, brands, structure, source code and software, are protected by intellectual and industrial property rights, being property of CASA CORACHO or of third parties who have authorised their use.
In accordance with Royal Legislative Decree 1/1996, of 12 April, which approves the revised text of the Intellectual Property Law, any unauthorised use of said contents is expressly prohibited, including their reproduction, distribution, public communication or transformation, in whole or in part, without the prior, express and written consent of CASA CORACHO.
The access to the Web Page or the acquisition of products through it does not grant the user any right over the protected contents. The user undertakes to use the materials, elements and information available in the site only for personal purposes, without incurring in activities that infringe the rights of CASA CORACHO or third parties.
Unauthorised use of the contents of this website may give rise to the legally established responsibilities.
Rights of third parties and protection of minors:
The user undertakes to use the website and its services in a lawful manner, respecting at all times the legislation in force, especially with regard to intellectual property, data protection, electronic commerce and the protection of minors.
Given that CASA CORACHO sells alcoholic beverages, access to and use of the website is restricted exclusively to persons of legal age. The user declares to be of the minimum legal age required in his/her country of residence for the consumption of alcohol.
The user will be responsible for any infringement that may derive from the improper use of the website, as well as for any damage or harm caused to CASA CORACHO or to third parties. In the event that CASA CORACHO is charged in any proceedings for causes attributable to the user, the user undertakes to indemnify and assume all costs, including legal fees and defence costs, even if the resolution is not final.
Protection of hosted information:
CASA CORACHO makes security copies of the contents hosted in its servers, however, it is not responsible for the loss or accidental deletion of the data by the users. Likewise, it does not guarantee the total replacement of the data deleted by the users, since the mentioned data could have been deleted and/or modified during the period of time elapsed since the last security copy.
Commercial communications:
In application of the LSSI, CASA CORACHO will not send advertising or promotional communications through the Web Page, by e-mail or other equivalent means of electronic communication that have not been previously requested or expressly authorised by the addressees of the same.
In the case of users with whom there is a previous contractual relationship, CASA CORACHO is authorised to send commercial communications referring to products or services of CASA CORACHO that are similar to those that were initially contracted with the client.
In any case, the user, after proving his or her identity, may request that no further commercial information be sent to him or her through the Customer Service channels.
User rights:
As owners of the personal data processed by CASA CORACHO, we inform you that, in accordance with the General Data Protection Regulation (GDPR), users have the right to:
Right of access: To know what personal data we are processing and for what purpose.
Right of rectification: To request the modification of inaccurate or incomplete data.
Right to erasure (right to be forgotten): Request the deletion of your data when it is no longer needed or when you withdraw your consent.
Right to restriction of processing: To request that the processing of your data be restricted in certain circumstances.
Right to object: To object to the processing of your data on grounds relating to your particular situation.
Right to data portability: Request that your data be given or transferred to another data controller in a structured, commonly used and machine-readable format.
You can exercise these rights by sending a specific request to the following e-mail address: lopd@coracho.com
Furthermore, if they consider that the processing of their personal data is in breach of the law or if they have not obtained satisfaction in the exercise of their rights, they have the right to lodge a complaint with the competent supervisory authority.
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